Privacy Policy
Effective date: July 2026
Overview
FlipBlip LLC operates FlipBlip TradeGear and related gearset applications ("Software"), which are locally installed desktop and mobile applications. We respect your privacy. This policy explains our data practices.
Your Business Data
We do not collect, access, view, store, or transmit any of the following: your business data, client records, job information, financial records, photos or documents stored within the Software, invoices, quotes, or any content you create within the Software. All such data is stored exclusively on your local device and is never transmitted to FlipBlip or any server we operate.
Licensing Data
We collect only the minimum data necessary to operate our licensing system: purchase and license data processed through Lemon Squeezy (our payment and licensing provider), including your email address and license key solely for validating your purchase and managing activations; and information you voluntarily submit through our website support form.
Device Identifier
The Software generates a unique device identifier stored locally on your device. This identifier is used solely to manage license activations and is not used for tracking, analytics, or advertising.
Payments
All payment processing is handled exclusively by Lemon Squeezy. FlipBlip does not collect, process, or store payment card numbers or banking information.
Third-Party Integrations
The Software supports optional integration with third-party services including Cal.com, LocationIQ, WeatherAPI.com, and OCR.space. Data you transmit to those services is governed by their respective privacy policies. FlipBlip has no access to or control over that data. If you choose to connect Cal.com via your personal API key, booking request data submitted by your clients through your Cal.com booking page will flow through Cal.com's servers before arriving in your app as a lead. This data is subject to Cal.com's own privacy policy. FlipBlip does not receive or store this data on any server we operate.
Local Storage and Backups
Because your business data is stored locally on your device, its security is your responsibility. We strongly encourage regular use of the Software's built-in Export All Data feature to maintain backups. FlipBlip is not liable for data loss resulting from device failure, theft, or any other cause.
Data Retention
FlipBlip retains license and purchase records only as long as necessary to provide licensing services and comply with applicable legal obligations.
Children's Privacy
The Software is intended solely for use by adult business professionals. We do not knowingly collect information from individuals under 18.
Changes to This Policy
FlipBlip reserves the right to update this Privacy Policy at any time. Material changes will be communicated through our website.
Contact
For privacy-related inquiries, contact us through the support form on our website.
Refund Policy
Effective date: July 2026
All Sales Final
FlipBlip TradeGear and all FlipBlip gearset applications are digital software products delivered electronically. ALL SALES ARE FINAL. No refunds, returns, exchanges, or credits will be issued by FlipBlip LLC once a license key has been generated and delivered, regardless of whether the Software has been downloaded, installed, or activated.
Merchant of Record
All purchases are processed by Lemon Squeezy, which acts as the Merchant of Record for all transactions. All billing disputes, duplicate charge claims, payment errors, and chargeback requests are handled by Lemon Squeezy in accordance with their own terms and policies. For billing or payment issues, contact Lemon Squeezy directly through their customer support.
No Refund Circumstances
FlipBlip LLC does not issue refunds for any of the following reasons: you no longer need the Software; you purchased by mistake; your device is not compatible; you found an alternative product; you did not use the Software; you experienced difficulty learning to use the Software; features did not meet your personal expectations; or you experienced technical issues (contact support — we will help resolve them).
Lemon Squeezy Discretion
As the Merchant of Record, Lemon Squeezy reserves the right to issue refunds within 60 days of purchase at their sole discretion in order to prevent chargebacks, regardless of FlipBlip LLC's no-refund policy.
Evaluate Before Purchase
We encourage you to review all available product information and feature descriptions before purchasing. If you have questions about whether the Software meets your needs, contact us through the support form on our website before completing your purchase.
Contact
For software support, contact us through the support form on our website. For billing or payment issues, contact Lemon Squeezy customer support directly.
End User License Agreement (EULA)
Effective date: July 2026
Acceptance of Terms
By purchasing, downloading, installing, activating, or using any FlipBlip gearset application ("Software"), you agree to be bound by these Terms with FlipBlip LLC. If you do not agree, you must not use the Software.
License Grant
FlipBlip grants you a limited, personal, non-exclusive, non-transferable license to install and use the Software solely for your own internal business purposes on the number of devices permitted by your license key. This license does not include the right to resell, redistribute, sublicense, rent, lease, or otherwise transfer the Software or your license to any third party.
One-Time Purchase
The Software is sold on a one-time purchase basis. No recurring fees are required after purchase. FlipBlip makes no guarantee of future updates, new features, or continued compatibility with future operating system versions.
Activations
Your license key authorizes activation on a fixed number of devices. Each installation consumes one activation slot. FlipBlip is not responsible for lost activation slots due to device loss, hardware failure, operating system reinstallation, or failure to deactivate prior to replacing a device. Attempting to circumvent, share, or resell license keys is a material breach of these Terms and will result in immediate license termination without refund.
Intellectual Property
The Software, including all code, design, content, trade names, trademarks, and intellectual property, is and remains the exclusive property of FlipBlip LLC. You may not copy, modify, adapt, reverse engineer, decompile, disassemble, or create derivative works based on the Software.
Your Data
All business data, client records, job information, photos, and other content you create within the Software is stored locally on your device. FlipBlip does not have access to, transmit, collect, or store your data. You are solely responsible for maintaining backups. FlipBlip shall have no liability for any loss, corruption, or unavailability of your data.
Third-Party Services
Your use of any third-party service integrated with the Software is entirely at your own risk and subject to that service's own terms. FlipBlip is not liable for third-party service availability, accuracy, or any harm arising from your use of them.
Disclaimer of Warranty
THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. FLIPBLIP DOES NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIPBLIP LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SOFTWARE. FLIPBLIP'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SOFTWARE.
Indemnification
You agree to indemnify and hold harmless FlipBlip LLC from any claims, damages, or expenses arising from your use of the Software, your violation of these Terms, or any third-party claim arising from your business operations.
Termination
FlipBlip may terminate your license immediately if you breach these Terms. Termination does not entitle you to a refund.
Discontinuation
FlipBlip LLC reserves the right to discontinue the Software, cease development, close support channels, or cease business operations at any time and for any reason, with no obligation to provide advance notice, refunds, or replacement software. Your license to use existing installed copies of the Software survives discontinuation, but FlipBlip will have no further obligations of any kind including bug fixes, updates, support, or license key management after discontinuation.
Governing Law and Arbitration
These Terms are governed by the laws of the United States and the state in which FlipBlip LLC is registered. Any dispute shall be resolved through binding individual arbitration. You waive any right to participate in a class action against FlipBlip. All payment disputes are governed by Lemon Squeezy's terms as Merchant of Record.
Contact
For support or legal inquiries, contact us through the support form on our website.